In light of the increasing awareness of this outbreak, we have been receiving queries from patients and would like to share the following protocol which we have been supplied with by Public Health Wales in order to manage the situation.
Essentially, if you have any symptoms of a flu-like illness (cough, sore throat, shortness of breath, temperature) together with any history of travel to China or contact with anybody you may suspect could have had the virus, then please ring the surgery rather than attending in person.
You will then be assessed by a GP over the phone, who will then seek help from Public Health Wales in order to determine the next steps in management.
Please do not attend the surgery as this will put other patients as well as staff at risk, so please await instruction in your own home. Thankyou for your understanding.