🚨 Important Notice – Clinical System Downtime 🚨
Taffs Well Medical Centre will be switching to a new clinical system on 19th March 2026. This change has been mandated by the Health Board and has affected all GP practices across Wales.
📅 From 12 noon on Thursday 12th March until 19th March 2026, we will not have access to patient medical records.
During this time:
⚠️ We will be operating an emergency on-the-day service only
⚠️ Routine appointments will not be available
⚠️ We cannot access test results or medical history
💊 Repeat Prescriptions
If your medication is due during this period, please submit your request in the week commencing 9th March 2026.
Eligible patients will receive double prescriptions in February and March to help cover this period.
📱 NHS App / Online Access
Unavailable from 11th March – 20th March 2026
🚑 If you become unwell:
• Contact the surgery in the usual way for urgent issues
• Speak to your local pharmacist
• Call NHS 111 for advice
This is a significant system change and we appreciate your patience while we transition. Please share this post with family, friends and neighbours.
Thank you for your understanding.